All items are shipped from Humdinger Gaming, LLC. facilities (Prosper, TX). The customer MUST open and inspect our arcade systems before signing for the delivery. If any of our arcade systems or kits arrive damaged the customer must note the damage on the air bill, next to the customer’s signature. Additionally, in the event of a damaged shipment the customer must open a claim with the shipper within 1 business day and cooperate with the claim process in a timely manner. Unless otherwise stated all items come with a 1 year warranty. Full warranty terms are included with purchase.