At Humdinger Gaming your satisfaction is important to us. All items sold can be returned for 30 days after purchase. All returns must be in new or like new condition and are subject to a 10% restocking fee. Before returning any item, please e-mail firstname.lastname@example.org to obtain a Return Authorization Number (RMA) number. The RMA number must be clearly visible on the box. All arcade systems must be properly packed and shipped via an authorized shipper. Packages without a valid RMA number will not be accepted. Buyer is responsible for return shipping charges including packing. Additionally, shipping and handling fees are non-refundable.